Privacy Policy

Techtraq Trading Company Limited

Just DS - Dropship Fulfillment App

Effective: 1 January 2026

1. Introduction

Techtraq Trading Company Limited ("we", "us", or "our") operates the Just DS - Dropship Fulfillment App ("the App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App as a merchant or when your customers' data is processed through our services.

By installing and using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not install or use our App.

This App is designed to provide automated order fulfillment, quotation management, and payment processing for your Shopify store.

2. Information We Collect

2.1Shopify Store Data

To provide our services, we access the following data from your Shopify store:

  • Order information for fulfillment processing
  • Product data for quotation management
  • Customer information needed to fulfill orders
  • Fulfillment and tracking information

2.2Merchant Account Data

We collect the following information from merchants:

Account Information

Email, name, phone, company name

Store Information

Shop domain, store configuration

Billing Information

Company address, tax ID, billing email

Preferences

Notification settings, app configuration

2.3Payment & Billing Data

  • Account funds and transaction history
  • Payment transaction records and statuses
  • Invoice and billing records

3. How We Use Your Information

We use the collected information for:

Processing and fulfilling orders
Managing product and inventory data
Generating price quotations
Processing payments securely
Managing account funds
Sending tracking information
Generating invoices
Customer support
GDPR compliance
Security & fraud prevention

4. Third-Party Services

4.1Service Providers

We work with third-party service providers to operate our App, including:

  • Shopify — for e-commerce platform integration
  • Payment Processors — for processing payments securely
  • Cloud Infrastructure — for secure data hosting and storage
  • Monitoring Services — for app performance and error tracking

4.2Data Sharing Policy

  • We do not sell personal data to third parties
  • We only share data necessary to provide our services
  • All third-party services are bound by data protection agreements
  • We do not share data with advertising or analytics companies for marketing purposes

5. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All sensitive data is encrypted at rest and in transit
  • Secure Authentication: Authentication credentials are stored securely
  • Access Controls: Strict access controls limit data access to authorized personnel only
  • Monitoring: We monitor for suspicious activity and potential security threats

6. Data Retention

We retain your data for the following periods:

  • Account Data: Retained until account deletion or app uninstallation
  • Order Data: Retained for business operations and audit purposes
  • Financial Records: Retained indefinitely for compliance and tax purposes
  • Audit Logs: Retained for a limited period for security purposes
  • Customer PII: Anonymized or deleted upon GDPR deletion request

When you uninstall our App, we initiate a data deletion process in accordance with data protection requirements.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain data protection rights:

  • Right to Access: You can request a copy of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your personal data
  • Right to Restrict Processing: You can request limitation of data processing
  • Right to Data Portability: You can request your data in a portable format
  • Right to Object: You can object to processing of your personal data

Our App implements data deletion mechanisms that allow merchants and customers to exercise these rights through standard data request processes.

8. Cookies and Local Storage

Our App uses the following technologies:

  • Authentication Cookies: For secure session management
  • Security Tokens: For protection against cross-site request forgery
  • Local Storage: For user preferences

We do not use tracking cookies for advertising or third-party analytics.

9. International Data Transfers

Your information may be stored and processed on secure cloud infrastructure located outside your country of residence.

We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws for international data transfers.

10. Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us:

Company: Techtraq Trading Company Limited

Email: info@techtraq.com

Website: www.techtraq.com

© 2026 Techtraq Trading Company Limited. All rights reserved.